9.1 For clients who open a card account, the Bank opens a current account in AMD.
9.2 For information on the maintenance fees and conditions of servicing current accounts in AMD, please click here
9.3 If you use the card and other services under your employer’s salary project developed by the Bank, your card and banking services shall be subject to the effective preferential terms and tariffs of the relevant salary project, as from time to time amended with the agreed procedure and cases.
9.4 The details of the Card Insurance service, including the procedure and conditions of receiving the insurance coverage, are specified in the Card Insurance Terms:
9.5 Documents required for card account opening:
For Republic of Armenia citizens (residents): personal identification document, personal public service number/certificate of absence of personal public service number
For Republic of Armenia citizens (non-residents): personal identification document
For citizens of other countries who are residents of Armenia: personal identification document, personal public service number/certificate of absence of personal public service number, utility bill, certificate from the place of residence, or some other equivalent document containing the registered/actual residential address of the individual
For citizens of other countries who are not residents of Armenia: personal identification document, utility bill, certificate from the place of residence, or some other equivalent document containing the registered/actual residential address of the individual
9.6 Acting in accordance with the Republic of Armenia Law “On Combating Money Laundering and Terrorism Financing,” we may request you to provide additional information and documents for the customer due diligence based on the “Know Your Customer” principle, as well as ask you additional questions during verbal communication (if so required).
9.7 The list of other materials and information required for card account opening is available here:
9.8 Agreements, arrangements, cooperation, or membership of the Bank may have a direct impact on the opening and servicing of client accounts (for example, according to the agreement executed with the US under the Foreign Account Tax Compliance Act (FATCA), the financial institution may collect additional information to find out whether you are a US taxpayer).
9.9 We will provide you with account statements through communication channels and at a frequency agreed upon between you and us and/or in accordance with the Armenian laws and regulations. YOU ARE ENTITLED TO COMMUNICATE WITH THE BANK VIA THE PREFERRED CHANNEL: BY REGULAR POST OR EMAIL. EMAIL IS THE MOST CONVENIENT WAY TO OBTAIN INFORMATION. IT’S AVAILABLE 24/7, FREE FROM THE RISK OF LOSS OF INFORMATION STORED ON PAPER, AND MORE CONFIDENTIAL.
9.10 If you don't dispute the statement thirty (30) days after the statement date, it will be deemed accepted by you.
9.11 Your right to manage the funds on the account cannot be restricted, except where (i) funds are blocked or restricted or transactions through the account are suspended in accordance with the laws and regulations of the Republic of Armenia upon the request of the Service for Compulsory Enforcement of Judicial Acts or tax authorities based on court ruling or award or (ii) this is envisaged by other agreements executed by and between you and the Bank or by the Republic of Armenia laws and regulations.
9.12 Funds on the account can be withdrawn without the client’s instruction upon the request of the Service for Compulsory Enforcement of Judicial Acts and tax authorities based on court ruling or award, as well as in cases provided for by applicable Armenian laws and agreements executed between the Bank and the client.
9.13 The remote banking terms and conditions are presented in clause 3 of the General Terms and Conditions of Provision of Banking Services to Individuals.
9.14 Repayment of the balance on the bank account, including card accounts, is guaranteed by the Deposit Guarantee Fund (location: 15 Khorenatsi St., Yerevan, 0010, Elite Plaza Business Center) in accordance with the Republic of Armenia Law “On the Guarantee of Reimbursement of Bank Deposits of Individuals”
9.15 According to the Republic of Armenia Law “On the Guarantee of Reimbursement of Bank Deposits of Individuals,” any funds available on settlement, current, time, savings, card, or other accounts with the bank are considered a bank deposit.
9.16 The guaranteed deposit amounts are as follows:
For deposits in AMD only, the guarantee coverage is AMD 16 million.
For deposits in foreign currency only, the guarantee coverage is AMD 7 million.
For deposits both in AMD and foreign currency where the AMD deposit exceeds AMD 7 million, the guarantee coverage is up to AMD 16 million for the AMD amount only
For deposits both in AMD and foreign currency where the AMD deposit amount is less than AMD 7 million, the guarantee coverage is 100% for the AMD deposit + the difference between AMD 7 million and reimbursed amount in AMD for the foreign currency deposit.
All AMD deposits with the Bank are considered one AMD deposit.
All foreign currency deposits with the Bank are considered one foreign currency deposit
9.17 Any and all relations between you and the Bank not regulated by this Information Guide shall be subject to the Payment Card Terms and Conditions, General Terms and Conditions of the Bank, the Bank Tariffs, binding legal contracts between you and the Bank, as well as laws and regulations of Armenia. Where not regulated by the laws and regulations of Armenia, such relations shall be regulated by customary business practices.
9.18 In order to find out more about the service network of the Bank, location, and open hours of the branches, please follow the link: Service Network
9.19 Attention! Individuals are entitled to submit their claims arising out of the transaction between the financial institution and the consumer to the Financial System Mediator: Ameriabank has waived its right to dispute the decisions of the Financial System Mediator, which is applicable only in relation to the claims where the amount of the property claim does not exceed AMD 250,000 or its equivalent in another currency and the amount of transaction does not exceed AMD 500,000 or its equivalent in another currency
ATTENTION! “YOUR FINANCIAL GUIDE” IS AN ELECTRONIC SYSTEM AIMED AT FACILITATING SEARCHING AND COMPARISON OF THE SERVICES OFFERED TO INDIVIDUALS, AS WELL AS MAKING THE CHOICE EASIER FOR YOU. You may access the website at www.fininfօ.am.