Only people aged 18 and older are eligible for sending and receiving money transfers through MoneyGram.

Commissions are charged in AMD at the Central Bank exchange rate effective on that day. The amount of commissions for MoneyGram  transfers depends on the amount and destination of the transfer. Commissions for no-address transfers are charged in accordance with the rates for rapid money transfers for individuals.

If you want to cancel the transfer and get the money back, we shall make an inquiry to check whether it has been paid to the recipient or not. If the recipient has not yet received the payment, you need to fill out a refund application form. Paid commissions are not refundable unless otherwise envisaged under the rules of the transfer system. You will get the money back when it is returned by the intermediary bank.

If you would like to modify the transfer after it has been sent, and the money has not been yet received by the recipient, you should fill in the transfer modification form [1], indicating the data to be edited. Each money transfer system defines its own rules for editing transfers. Unless otherwise envisaged by the policies of the money transfer system or receiving bank, changes in the transfer data are formalized within 1 banking day after submission of your application, provided the amount has not been paid to the recipient yet.

MoneyGram transfers are available for recipients within 90 calendar days. If the recipient has not received the amount within the mentioned period, the transfer will be archived and in order to receive or cancel it, you should contact the MoneyGram Contact Center. After 5 years have passed from the date of transfer, the amount will no longer be available.