Operational days:
- Monday-Friday: 09:00-20:00
- Saturday: 10:00-16:00
This service enables you to make the following transactions by phone within the specified limits:
Using phone banking you can receivie information about your current accounts, account balances, agreements executed between you and the bank and available services. You can sett value and exchange rate for FX transactions with the bank beforehand.
Phone banking is also used for:
Account-related operations
- Opening new account for an account holder client
- Closing separate account (other than the client’s last account)
- Freezing, unfreezing of account and other actions related to account management
Payment card-related operations
- Ordering payment cards
- Reissuing, closing payment cards
- Card blocking, unblocking
- Transaction disputing
- Changing transaction limits and restrictions
- Activating/deactivating VBV service and other servicing-related actions
Deposit-related operations
- Making new deposits
- Topping-up current deposits
- Withdrawing deposit amount
And:
- Making partial loan repayments before the due date
- Cancelling orders to the bank
- Changing orders given to the bank by phone banking
- Editing the client’s data registered at the bank (except for phone number)