Call spoofing is a technique where the fraudster fakes the phone number on caller ID to make you believe that you are being contacted by a genuine Ameriabank number. The phone number showing on your mobile/call ID screen will look very similar to a bank phone number but may have extra zeros at the front, e.g. 00845 70 70 70 rather than 0845 70 70 70.
The fraudster may give you false information that your account has been compromised, often claiming that payments have already been debited or that funds are at risk. The fraudster then instructs you to transfer money into a “safe” account to protect your funds from further attack. The fraudster may allege bank staff are involved or that you will lose their money if you do not act exactly as instructed.
As with all unsolicited phone calls we recommend you to terminate the call and contact the bank either on a different phone line or after waiting 10 minutes to make sure the line is properly disconnected. Alternatively visit a branch to report your concerns and confirm if the call was genuine.