Ameriabank, together with the Irish company CR2, presents the implementation program of the new BankWorld system (omnichannel banking platform) of remote multifunctional banking services. This is CR2's first project in Armenia.
CR2 is one of the world's leading companies offering the latest solutions for remote banking systems and self-service devices, with more than 100 customers in 60 countries around the world. Among its clients are such major financial institutions of the world as Standard Bank, Standard Chartered Bank and other prestigious financial institutions.
The BankWorld system will enable Ameriabank to offer innovative banking services that will be available 24/7 through self-service equipment - ATMs, payment terminals, as well as modern internet and mobile banking systems.
This will be a new word in the Armenian financial market, when all methods of remote service will be united on a single platform, which will provide the client with maximum convenience and the same standardized access to all services from any remote service system.
The system has a number of self-service functions, which are introduced for the first time in the Armenian banking market. In particular, the system allows:
- Automatically adjust the interface and range of offered services of banking self-service devices and remote channels to the given customer segment, providing personalized service and maximum convenience.
- Turn ATMs into personalized service points, where the client can easily manage all his bank accounts, send various requests to the bank and carry out a number of transactions that were previously only available through Internet banking, as well as receive individual recommendations from the bank, developed specifically for a given client
- Improve Internet Bank and Mobile Bank system capabilities for both individual and legal entity clients by providing wider operational capabilities, transaction execution according to client's convenience and modern interface according to the relevant segment
- To carry out personal money transfers (P2P payments) using Internet and Mobile banking, as well as self-service devices, using the recipient's phone number or other identification data. And it will be possible to withdraw the received money from ATMs even without using payment cards.
The BankWorld system of remote multi-functional banking services will be implemented in stages and will be fully ready after one year.
Kieran Kilcullen, CR2 Executive Board Member and Commercial Director; "I am happy to welcome Ameriabank, our first client in Armenia. Today we signed an agreement whereby CR2 provides Ameriabank with a unique new remote banking solution. It is designed to integrate such self-service systems as ATMs, Internet Bank, Mobile Bank and payment terminals, and provides customers with smooth and easy implementation of banking operations through any self-service system. We have no doubt that this will allow the bank to further strengthen its leading position in the market. From now on, Ameriabank customers can not only use the largest set of services on the market, but also enjoy all the advantages of fast and convenient service. We look forward to the actual implementation of innovative banking service solutions by Ameriabank in the coming months and are happy that we have played our part in introducing innovations in Armenia."
"I welcome CR2's entry into Armenia. Ameriabank appreciates establishing a new partnership with CR2. This initiative is aimed at the realization of one of Ameriabank's strategic goals, that is, to offer customers a complete package of self-service and innovative remote banking services through modern technologies. The introduced system will create completely new opportunities for using remote banking services and self-service devices and will contribute to the development of remote banking service culture in Armenia," said Artak Hanesyan, General Director of Ameriabank.
The contract was signed by CR2 Executive Board member, commercial director Kieran Kilcullen, and from the Armenian side by Artak Hanesyan, Chairman of Ameriabank Directorate.
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CR2 is a company offering cutting-edge solutions for remote banking systems and self-service devices. CR2's multifunctional BankWorld system offers a single platform uniting all methods of remote service (ATMs, payment terminals, Internet and mobile banking systems, self-service terminals), thus ensuring the management of all customer accounts and receipt of account information from a single personalized service point. The company is headquartered in Ireland with representative offices and offices in Europe, Africa, the Middle East and Asia. The company has more than 100 clients in 60 countries around the world. www.CR2.com
"Ameriabank" CJSC is one of the dynamically developing banks of Armenia and ranks among the country's most stable and large financial institutions. It is the first investment bank in Armenia and since 2007 has been providing a wide range of innovative banking services. "Ameriabank" CJSC is a universal bank that provides corporate, investment and retail banking services, providing a complete set of banking solutions.