MyAmeria online/mobile banking | Ameriabank
My Ameria
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#MYAMERIA

We are continuously improving customer experience to ensure that we are always next to our clients. To that aim, we have developed MyAmeria, which makes it possible to perform the key banking operations on iOS, Android and Web platforms without visiting the bank.

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MyAmeria application

Manage your finances with the MyAmeria mobile banking application. MyAmeria is available on iOS and Android devices. Simply download it, get registered and do your banking wherever it is most convenient for you.

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#WEB #ONLINE #DESKTOP

MyAmeria web

We are with you everywhere across the world, at any time of the day. We take care that your banking operations, online payments and distance transactions are quick, just one click away, easy and safe. All you need is internet access.

MYAMERIA
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Home

  • Card/account

    View the current balance of your accounts and cards, check your transaction history, manage your accounts with one click.

  • MoneyTo

    Make transfers to Ameriabank clients via phone number or email address and see the most frequent contacts on the home page.

  • Exchange rate

    Check the exchange rate currently applied in the app and use the currency converter to exchange currency.

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Don’t you have MyAmeria application yet?

My Ameria is everyone's Ameria

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How to use
MyAmeria applications

Fast and safe

You can use fingerprint/FaceID or PIN code to log into MyAmeria application and make transactions. When you activate the application, a token will be enclosed automatically. It is embedded in the application and ensures security of the system.

Login to MyAmeria web option using QR code

You can log into MyAmeria web option without a password. Just scan the QR code using MyAmeria application.

Key transactions anywhere

With MyAmeria, you can perform routine banking operations online.

How to use MyAmeria application?

Download it from App Store or Google Play, get registered in the system and/or enter your username and password, if you are a current user.

How to get registered in MyAmeria application if I am a new user?

To get registered in the application, you need to download it from App Store or Google Play and go through the stages of registration. 

What should I do if I have an active account in Ameria Mobile Banking?

If you have an active account in Ameria Mobile Banking, you just need to log into MyAmeria application with the username and password of Ameria Mobile Banking and go through the process of activation. 

If login is not successful for any reason, please call us at (+37415) 56 11 11 or email us at myameriasupport@ameriabank.am.


What should I do if I forget the username

On the first page of MyAmeria application or online banking system, click the button “Forgot username or password”, then select the field “Username”.

Specify the identification method you prefer and your username will appear on the screen.

What should I do if I forget the password?

On the first page of MyAmeria application or online banking system, click the button “Forgot username or password”, then select the field “Password”.

In the corresponding field, fill in your login name defined in the MyAmeria application, and then specify the identification method that suits you. After that, you will receive a one-time password to the phone number attached to your account, with which you will need to set a new password after logging in.


What do I need PIN code for?

While activating your MyAmeria account, you set a PIN code required to confirm transactions if the biometric identification setting on the phone is off. 

The length of the PIN code should be 6 digits and should not contain consecutive numbers or 4 or more repeated characters.

How do I deactivate/activate fingerprint recognition/face ID?

To disable/enable fingerprint or FaceID login in MyAmeria, you need to change it from the phone's system settings.

Learn more about previous Online Banking and Mobile Banking

Item

Standard

1.   Account opening + service package (The package[1] includes a bank account in AMD and one foreign currency, one payment card[2], MyAmeria app)

The package is available only to the citizens of Armenia.    

AMD 7,000

2.   Distance opening of Smart account + service package (The package1 includes a bank account in AMD, one payment card[3], MyAmeria app)

The package is available only to the resident citizens of Armenia.

Free

3.   Account opening (including distance opening) + “For Students” service package (The package1 includes an AMD bank account, one Student payment card[4], MyAmeria app)

Free

4. Account opening[5]

 

4.1.Customer due diligence for the establishment of business relationships

 

4.1.1  For Armenian citizens

Free

4.1.2 For non-citizens of Armenia[6]

AMD 20,000

3.  

4.  

4.2. Accounts in AMD

 

4.2.1.  For Armenian citizens

 

4․1․1․1․ At Yerevan-based branches, if opened via Internet/Mobile Banking

AMD 3,000

4․1․1․2․ At branches outside Yerevan

Free

 4․1․1․3 If opened via MyAmeria app

Free

4.3. Accounts in foreign currency, including metal accounts in gold (999.9)

 

4.3.1.  At Yerevan-based branches, if opened via Internet/Mobile Banking

AMD 3,000

 per account

4.3.2.  At branches outside Yerevan

AMD 2,000

per account

4.3.3.  If opened via MyAmeria app

Free

5. Minimum account balance[7]

N/a

6.    Account management[8]

 

6.1   If during a calendar half-year the average cash flows on the client’s bank accounts are at least AMD 150,000, or the average daily balance on the accounts is above AMD 50,000

Free

6.2   If during a calendar half-year the average cash flows on client’s bank accounts are less than AMD 150,000, or the average daily balance on the accounts is less than AMD 50,000

AMD 1,000 per calendar half-year

7.    Distance banking systems[9]

 

7.1 Activation of Internet/Mobile Banking

Replacement of token, Ameria Token app code

AMD 10,000 lump sum

7.2 Activation of MyAmeria app

Free

7.3 Recovery of Internet/Mobile Banking, MyAmeria password at the Bank branch premises

AMD 1,000, VAT included

7.4 Internet/Mobile-Banking[10] service fee

AMD 3,000, VAT included,

per calendar half-year

7.5 Phone banking[11]

AMD 5,000 lump sum

8. Provision of statements, information and copies of documents

 

8.1  Provision of up to 6 months-old account statements, copies of account statements or other documents kept in electronic form

Free

8.2 Provision of from 6 months to 1 year-old account statements, copies of account statements or other documents kept in electronic form

AMD 3,000, per annual statement per account and each electronically stored document, VAT included

8.3  Provision of more than 1 year-old account statements, copies of account statements or other documents kept in electronic form[12]

AMD 5,000 per annual statement per account and each electronically stored document, VAT included

[1] In case of refusal to use one or several services, the package price does not change. If the client refuses from certain services but applies for them later, such services will be chargeable pursuant to their respective tariffs. The package is available to the existing clients if they do not use any of the package services (does not apply to Smart and For Students packages).

[2] VISA Classic or MasterCard Standard cards are offered without annual service fee. Should the card be reissued upon expiry of the validity period, a fee will be charged in accordance with the then-effective payment card terms and conditions.

[3] If the client chooses VISA Classic, MasterCard Standard or ArCa Carrefour Smile payment card, they are offered with no annual service fee. In case of Visa Classic Moons cards, an annual service fee will be charged in accordance with Ameriabank CJSC Card Rates and Fees.

[4] There is no annual service fee for the Student cards. In case of card reissuance upon expiry of the validity period, an annual service fee will be charged in accordance with the then-effective payment card tariffs and terms.

[5] To use bank services, clients need to open an account in AMD. In case of ordering a payment card, opening a savings account, time deposits, purchase of bonds, getting loan products, safe deposit box renting or brokerage account opening, the respective account opening fees will not be applied.

[6] The fee is charged in case the Bank approves establishing business relationships with a client as a result of due diligence. The fee is not charged in case of the “For Students” Package.

[7] 0% annual interest on credit balance.

[8] The turnover of any bank account of the client (including card accounts) applies to all other accounts (this provision is applicable only in terms of charging the commissions). If the client has an active card only linked to a card account, no commission is charged. If the account is linked to a closed card, the commission is chargeable in accordance with the tariffs. Commissions are charged within two weeks following each calendar half-year.

If there was no activity on the account during the most recent 12 months, the account will be restricted for debiting within two weeks following each calendar quarter.

If there was no activity on the account during the most recent 12 months and the account balance is zero, the account will be closed within two weeks following each calendar half-year. This does not apply to the accounts that are required in the scope of other services provided to the client by the Bank.

Account maintenance fee shall not be charged (i) from the clients  having only brokerage accounts and/or (ii) if a bank account has been opened and is maintained for provision of the safe deposit box service.

[9] The Bank defines currency exchange rates every business day. Such rates remain effective during open hours of the Bank. The Bank is entitled to reject conversion applications received by distance banking systems on non-open hours (before 09.30 a.m. and after 5:00 p.m.) and non-business days (including Saturdays).

[10]The fee is charged during two weeks following each calendar halfyear if at the time of fee charging the client has an active Internet/Mobile-Banking system. The fee will become effective starting July 1, 2023.

[11] The following services subject to the limits specified below may be performed via phone banking:

 

N

Operation

Limit per transaction (AMD or foreign currency equivalent, in which case the limit is determined at the CBA exchange rate)

1

Getting voice information about accounts

N/A

2

Setting (agreeing) transaction value and currency for FX transactions

N/A

3

Transfers between client’s accounts with Ameriabank

Up to AMD 10,000,000

4

Transfers between the client’s and other parties’ accounts with Ameriabank

Up to AMD 10,000,000

5

Non-cash FX transactions

Up to AMD 10,000,000

6

Transfers to other Armenian banks if the client has previously made the same transfer with the same banking details

Up to AMD 5,000,000

6.1

Transfers to other Armenian banks if the client makes the transfer for the first time

Up to AMD 3,000,000

7

International transfers

Max AMD 2,000,000 daily

8

Utility payments

Up to AMD 1,000,000

9

Fast money transfers

N/a

[12] The fee is not charged for provision of home loan statements (i.e. loans for purchase/renovation/construction of residential real estate).

Updated on 05.01.2023 10:23